At EuFlex you can declare hours digitally with the AFAS Pocket App.
In the app you can (among other things):
- book hours (only for working students and people on an on-call basis);
- view payslips;
- view annual statements;
- report a change of address;
- digitally sign your NDA;
- see your placements.
How does the process work?
You need to book the hours on the correct placement (assignment) in the app. You can do this every day after work so you don’t forget anything, weekly or all at once monthly. You have to book the hours per day and save them per week on the app. You can submit everything at once or do this in phases.
Once you submitted the hours, they will become visible for your TU/e manager in their employer portal, where they will approve or reject the hours. Are your hours rejected because, for example, they are not correct or because they have been booked in the wrong placement? Then you can see this on your app. You will also receive a notification by email that a task is ready for you and you can adjust your declaration.
If everything is approved, it will automatically be forwarded to us, after which we will process it with the wage payment. Unfortunately, you cannot (yet) see this process on the app. You will see a status of your hours, but this is not (yet) a working function from Afas.
It is important you declare your hours on time! Because your manager also has to check them.
The hours of the previous month must be declared no later than the 10th of the following month. After that, your manager has until the 15th to approve them. After this date, it is no longer guaranteed that your hours will be paid in that month’s wage run.
For example: If you work in January, these hours must be booked no later than February 10. Your manager approves them no later than the 15th and we pay your salary around the 25th of February.
Below you can find the manual for declaring your hours.
How do you install the app?
Go to the store (Google Play or App Store) and search for “AFAS pocket app”.
Click this QR code on your phone:
Or hold your phone’s camera over the QR code below.
You will then receive an email with a 6-digit code.
Enter this code into the app or press the code if you have opened the e-mail on your phone.
Side job or holiday job? Check whether you get money back from the tax authorities!
Do you have or did you have a part-time job? Then you pay taxes without noticing it. Your employer pays you, but at the same time also pays taxes on your behalf. You can often get a part of that money back when you file an income tax return. You can get money back up to 5 years back and that can amount to a few hundred euros. File an income tax return for every year that you had a part-time job and send it in.
Do you want to know exactly what the tax situation is when you work? Check out belastingdienst.nl/jongeren. There you will find everything about filing a tax return and how you can ensure that you do not pay too much tax. With the Tax Authorities’ declaration app, you can check whether you will receive a refund and file your income tax return for the past year. In the app, almost all your data has already been entered for you. You often only have to check them. Therefore immediately download the app in the App Store or Google Playstore and log in with your DigiD. So arranged! Do you want to file a tax return for other years? Then go to belastingdienst.nl/jongeren to the online declaration program Mijn Belastingdienst.
If you do it annually before April 1th, the money will usually be in your account at the start of the summer holidays. If not, you can do it whenever it suits you. Usually it will be on your account within 3 months
Is there a website where I can book the hours?
No, there is only an app available.
Why am I unable to digitally sign the NDA?
First you have to check on the app if your phone number is correct. You can check this at “my data” on the app and then adjust it in the following format: +31612345678. In 9 out of 10 cases that is the problem and there is one “0” too many.
I do not receive the SMS code to sign the NDA?
Don’t stress, this happens more often and is (usually) due to the Afas SMS server. Usually it works at a later time or the next day. Does it still not work? Create a ticket for us via the app or send an email to firstname.lastname@example.org
I have submitted my hours. And now?
You can see this process in the app. You can see the status of your hours and see whether your manager has already approved them. If this process is completed no later than the 15th of the following month, you will be paid that month.
For example: Your January hours must therefore be approved by February 15 at the latest. Then you will get paid at the end of February.
I would like to change my payroll tax credit. Is that possible in the app?
This is possible. Click on the “submit” button, then on “payroll tax statement” and then follow the instructions on your screen.
It is important that this can only be done on the 1st of a month on a date in the future. You must finally digitally sign the document with a text message.
Where can I find the booklet with student information about working at Euflex?
You can find the booklet in the app under “News” and then choose all documents.
Can Euflex help me with my health insurance?
No, this is not our specialty. It’s best to contact insurer AON for this. TU/e has made certain discount agreements with this insurer.
They explain to customers about the health insurance and how they can apply for the health care allowance.
The contact person is: Paul Dekker +31 (0)40-261 1911
FOR INTERNATIONAL STUDENTS/EMPLOYEE: +31 (0)10-448 8270 or email@example.com
Consultation hours are Tuesday afternoon from 13:00 to 17:00. Building Traverse room 3.02
I was uninsured for the health insurrance in the Netherlands. What do I need to do?
You can check the website from CAK.
How can I report that I am going to graduate and/or want to terminate my contract?
You can send us an email to firstname.lastname@example.org. We will then terminate your contract.
Where can I see my placement confirmations?
You can find it under “my file”.
Can you also put the app in English language?
This is possible. You go to “settings” in the app and then click on “language”.
How can I pass on my overtime if I am a student assistant?
You can have this e-mailed to us via your manager.
On which days in 2023 can I receive my salary?
The payment dates for this year are always on the 24th of the month. Deviating months are: June 23, September 22, December 21.
Can you use the environment of Euflex and the TU/e in the Pocket app?
You can use the Pocket app with multiple environments.
Go in Pocket to Settings / My Profit-environments and select the environment. You can also add a new environment here.
I have another question? How can I reach you?
We have many options for this. You can send an email to email@example.com, call 040-2478085, send your message via the chatbot or click on the “send” button via the app.
It is of course also possible to visit us. Someone is present at the office (in principle) from Monday to Thursday. The Contract & Payroll Services department (for your salary, contract and the app) has its regular office day on Monday.